Simple is my choice of bank for online banking in the United States -- they have a super simple app that does everything you'd ever need it to do for US banking and customer support through the app is painless although it can sometimes take them a little while to reply. For urgent things, you can call them 24/7 -- I wish the in-app answering time were faster so I wouldn't need to use this option, though. Also, it would be great if they'd follow the lead of some other banks who do not charge foreign transaction charges/ATM fees.
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Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account.