Was forced to use simplerent for a 3 year tenancy and was plagued with $2 transaction fee every time, a $14 fee if payment was late then a $27 fee to correct the late payment the following week. In addition to all of the fees, it takes your rent payment at random times might be 12.01am on the day its due might be 11.59pm you will never know so you always need to have the rent and all fees available around the day of payment. It takes them so long to process payments that we went into arrears almost every week, it literally takes them like 4 business days to send your payment to the real estate and then has the audacity to charge you fees for their service that a direct deposit could have accomplished in 3 seconds. An absolute joke of a service that I believe is a borderline scam that will steal hundreds of dollars from you in unlawful, unexplained fees and potentially ruin your rental history since they cant process payments in a timely manner. Avoid at all costs!
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SimpleRent.com.au is a cloud-based property management platform that optimises lease and rental payments management. SimpleRent reduces administrative time and costs, whilst driving business growth and better customer satisfaction. It helps property managers create meaningful experiences for their tenants through:
🗸 Fast and easy online lease setup and signing from anywhere
🗸 Fast and easy online lease payment set up for entry, bond and recurring payments
🗸 Automated rent collection (whether entry payment, bond, scheduled rent or water bill) with pre-built communications
🗸 Added customer value by giving shopping discounts for paying rentSee more
