UPDATE 2: this is a horrible company. I’m still waiting for my refund of $35.98. Now they say they can only offer $9. I will continue to fight for my whole dollar amount to be refunded. At this point it’s theft in my opinion. UPDATE: I received the product 20 days after I placed the order. During the email exchanges with the company, they asked that I try it before they refund me. I tried it, it was terrible, I notified them. They communicated back that they will refund $3. This is unacceptable. I paid over $35.00 for this product. I’m still waiting for their response to my email addressing this $3 refund. Do NOT! I repeat, DO NOT order from this company. I made the mistake of ordering a product. On October 6, 2025, SIMPLICITYT, took nearly $11 more than what they said they charged. I immediately cancelled the order due to the sketchy unauthorized charges. The company finally responded after a few days that they would not cancel the order because the product has been shipped. (It had not shipped). The customer service sucks and they refuse to refund the item that I have never received. This company is fraudulent. I’ve reported this incident to my credit card company and they are investigating. I wish I would have read reviews prior to ordering. This isn’t the first time they’ve defrauded an individual and it won’t be the last. YOU HAVE BEEN WARNED!
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