As much as I would like to support a family run local business, the TravelMate Water-Resistant Charging Backpack (Black) I received was faulty and not worth the $65 I paid for it. The zipper was not working correctly and much worse was the horrible chemical smell coming from the bag. Even after washing it and having it hang outside in fresh air for over one week, it still stinks. I had hoped to be able to ship it back for a refund for free due to the fault, but they said I would be liable for shipping costs which are expensive. So I agreed to a partial refund but I am regretting this since the bag will go into the bin. The only good experience was the speedy replies from their customer service, however the product is absolutely disappointing.
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Simplify Living provides the highest quality accessories & gear to make every adventure a breeze.
From backpacks, crossbody & duffle bags, to packing cubes, toiletry bags & travel pillows, we've got the perfect solution to make your next trip that little bit smoother.
