On their website, they claim to have a price matching guarantee, but when you mention other sites that sell the same frames for less, their staff is trained to fabricate reasons on the spot why those other sites aren't included in their price matching guarantee. I can't trust a company that uses dishonest tactics such as this, and neither should you.UPDATE: In their reply to my oiriginal review (below) they cite their stated policy on price matching. I read that policy before I called them. The simple fact is, they do not honor that policy. Period. Full stop.UPDATE 2 (Response to merchant's 2nd response): All any potential customer has to do is call you to find out that (a) your "cost" is always the price you have the item listed for, and (b) as I've said (and as your response illustrates) you don't price match.The fact is, I would have bought the frames as well as future products from you without hesitation had you not had the price matching baloney posted on your website - that dishonest tactic is doing you more harm than good.Finally, I didn't give my name when I called, so how did you know which part of your "price matching" policy didn't apply in my case? You're digging yourself deeper with each response.
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