Nightmare from start to finish, 2 weeks delivery turned out to be almost 2 months. Customer service shocking. Unanswered messages nobody to speak to on phone. Recieved 1 email in 2 months saying item gone to Rotterdam!!!!! No updates. I tried several times to reach out to them .sometimes with an answer after about 5 days. Absolutely awful service. Never again. Ps. Delivery men were very helpful that's about it. Caused me far to much stress this has. Avoid!! Apparently I'm ungrateful after being sent a crumpled piece of paper along with a blank frame. Owner contacted me offering me 2 pictures to make amends as long as I took review down. Come to order the pictures most out of stock of which i told them. Was offered 2 others which looked cheap that I didn't like so I refused. Recieved a frame today with a separate so called canvas. It was crumpled of which I informed the company. To recieve a msg to say how ungratefull I was. Shocking. And after over 2 and half months iv only had 1 phone call to try and persuade me to take the review down. So after much stress and upset with this company iv decided to go to trading standards. Overall experience is minus nil I'm afraid.just recieved an email from this company accusing me of crumbling up the can̈vas myself!. So far they have accused me of being ungratefull, crumpling up somthing i definatly didnt do and being ungratefull. How awful. They have also stated iv given them abuse! Hopefully they will publish the so called abuse as iv been patient well mannered throughout. Regardless of the terrible service iv recieved .
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