I ordered a 'Vintage Gold Ornate Floor Length Mirror' from ‘Simply Home Mirrors’ on the 4th July 2025 for £169.99. When I purchased this product, there was a significant delay in delivery and the item arrived smashed. After difficulties communicating with customer service, the owner of the company agreed to refund me the whole item cost including delivery. I was not satisfied with the service initially, however once I spoke with the owner directly he was apologetic and swiftly processed the refund.
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