I ordered an Olivia Retangular wall mirror Order # 1528 back in April 2023. After renovations my mrrior was wall mounted ready for Christmas.I love it, but unfortunately it looks like 3 jewels are missing I've attached pictures ( if I can to this review) to which I have duly submitted to Simply Home uk back in December.I have had email contact with a lady called Charmaine who last made contact on 2 January with the reply. She checked with the Team (and they obviously don't want to know), saying 'the mirror is designed to have holes'. It is definitely faulty as every family member mentioned it at Christmas!!It is important to note, I'm not asking for a new mirror but purely asking can you provide me with 3 jewels to place in the round faulty holes provided. I have even asked where I can source these jewels and am happy to pay, but to no available.To date, she has not responded. This is my first time ordering on line and I definitely would never do it again I'm so so disappointed.
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