The key is that Simyo’s focus is to maximise revenue, not to optimize customer satisfaction.Simyo attracts customers by offering competitive packages with limited data access within EU and no allocation outside EU. Exceeding the limits will lead to exorbitant charges, like 500 Euro in 8 minutes data usage at the airport in a non-EU country, 2,000 Euro for usage outside package of a few GB in data within EU. This is in no relation to any actual cost made (10GB within package is charged 2 Euro, excess charge for 10GB is more than 1,000 Euro).The result is a very unreliable provider, a company you basically do not want to deal with as it makes you feel they are after finding ways to “get” you.
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