Disgusting illegal company. Stay far away from this company and stick to any other telecom. I got an €8 sim only plan with them but cancelled within 14 days, but they still charged me the same amount despite cancelling within the cooling period. Now they are suddenly telling me I need to pay €50 as "administrative costs have been added" as I have "not paid for the services" (I reversed the charges as it should have been refunded). They are threatening me to send it to a debt collector even. Absolutely illegal behaviour and breaching EU laws.
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