I switched to Simyo to save money with a SIM-only plan, but it turned out to be the opposite. In my first month, my bill came out absurdly high because they said I had exceeded my data limit — and charged me over €100 in extra MB, at a price that honestly makes no sense. After I complained, they gave me a “discount,” but it still felt like I was being overcharged for something that should have been better communicated or controlled.I tried to cancel within the first month, but they told me I had to contact Belsimpel (where I got the contract) instead of helping me directly. It felt like they just passed the problem on.A few months later, now, October I had no Wi-Fi at home, and suddenly my usage showed 20GB of videocalls in one day — which I find very hard to believe. I accepted I might have used more, but the costs were insanely high again, and not only for that month. Somehow, the next month (November) already showed another €100+ before it even started.The costs are unpredictable, their pricing is not transparent, and the customer service gives you generic answers instead of real solutions. I deeply regret switching to Simyo. I would not recommend it to anyone who wants a clear and fair phone plan.
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