I was charged the maximum data rate of 70€ for data I never used abroad (outside EU), at a rate of 5€ per MB. This was despite the device roaming being switched off, being on flight mode, and turned off during the flight. As soon as I turned my phone back on, I received an SMS from Simyo that I had reached my maximum “out of EU data usage” during the time of my flight, before I even landed! The customer service wasn’t helpful, and I’ve now filed a case for my legal insurance to handle. I believe Simyo’s eSim service is at fault here, since I didn’t have such problems with a physical sim from them, tele2 etc before.
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