I've been Simyo customer for about 10 years. Quality is very good, user experience has been steadily improving as well. Prices are great too.The only downside is the rather complicated system of accounts and contracts. I just ordered a new number, for my daughter. She just needs a number for now, no mobile internet and almost no calling. I ordered prepaid. While ordering, Simyo told me we can get 10 euros each if we make up a family. We do, so I tried. Nope, it turns out you can only get family account if you order Sim Only, not Prepaid. Not only can I not get that 10 euro discount for each of us (but they did promise 5 euros off the first invoices, let's check), but I cannot manage her contract either. I hope I didn't misunderstand them. But if I did, it only proves my point ))
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