I ordered the Dream Hair Bundle, Eyelash Serum Duo, and Vanity Bag — but when my package arrived, the hair products had completely leaked, one of the serums was missing, and the vanity bag wasn’t even included.I emailed customer service straight away with everything explained and even followed up again after getting no reply. Still nothing.At this point, I just want a full refund for the missing and damaged items. The lack of communication is honestly unacceptable. I was excited to try this brand after seeing it on TikTok, but this has been such a letdown. Definitely not the experience I expected.
Claim your business profile now and gain access to all features and respond to customer reviews.
With 500,000+ fans on social media & 480,000+ satisfied customers! Natural beauty is are our passion | In our store you will find the most popular hair serum, eyelash serum, eyebrow serum, mascara & eyelash lift.