We ordered 10 large tins of the Natco kesar mango pulp ‘NO added sugar variety’ but instead received a delivery of the ‘sweet added sugar’ variety. The whole reason for ordering 10 large tins was because the website said that the ‘NO added sugar’ variety was available in stock. I tried to call customer services and was advised to put my complaint in writing via email however received no response. I followed it up again with another email after a fortnight and still received NO response. I am now left with 10 large tins of sweet ‘added sugar’ mango pulp that go against my health needs and trying to give it out to friends for free.I refuse to return these and incur heavy postage charges for no fault of mine. I am so furious with the lack of accountability on part of SIRAS that I would never ever recommend to trade or give any business to them. Anyone from Siras reading this, shame on you for misleading customers and then refusing to own up to your mistakes and turning a blind eye.
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Sira, Cash & Carry is your one-stop shop for all your grocery needs, offering a wide range of products from fresh produce and dairy to household essentials and international foods. With a focus on quality, affordability, and customer satisfaction, Sira Cash and Carry provides a shopping experience that caters to all members of the community. We pride ourselves on our clean, well-organised store layout, making shopping easy and enjoyable. Whether you're planning a big family dinner, restocking your pantry, or just picking up a few things for the week, you can find everything you need at competitive prices. Our friendly staff are always on hand to help you find what you need and to ensure a pleasant visit every time. Join the many happy customers who have made Sira Cash and Carry their preferred shopping destination!See more
