Lousy customer support. I have tried to reach them for over a month through every email I have, but no one replies. Occasionally, a 'person' sends an email, but if I respond, I get the same original message back, like a malfunctioning AI. If we treated guests this way at my hotel, we would have gone bankrupt long ago.
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SiteMinder is the most awarded hotel platform chosen by over 50,000 hoteliers worldwide. We redefine guest acquisition and revenue management to put hotels in demand, transforming how they attract and convert their ideal guests at the best price. Through unrivalled data insights and the world's largest open ecosystem, our AI-driven platform maximises revenue potential.
Built on nearly two decades of innovation and leadership, SiteMinder is the only platform that not only identifies market opportunities in real time, but enables instant action to secure the most valuable bookings. Together, these capabilities increase occupancy, grow ADR, and position hotels as proactive revenue leaders.
The SiteMinder platform includes:
Revenue Management - Dynamic Revenue Plus, Business Intelligence, Rate Management, and Market Insights that deliver real-time pricing recommendations—so hotels maximise every revenue opportunity.
Guest Acquisition - Channel Manager, Channels Plus, Booking Engine, Metasearch, and GDS connectivity that give properties unmatched visibility across the world's largest distribution network.
Guest Experience - Payments, Website Builder, and Guest Engagement tools that work together to create seamless, optimised experiences that turn more lookers into bookers.
SiteMinder is the most recognised provider by HotelTechReport in 2025 with awards for:
#1🏆 Best Hotel E-Commerce Platform
#1🏆 Hoteliers Choice Award
#1🏆 Best Channel Manager
#1🏆 Best Booking Engine
#1🏆 Best Metasearch Management Software
#1🏆 Best Website Design & CMS
#2🥈 Rate Shopping & Market IntelligenceSee more
