I have a small company with a limited budget. I have little advertising experience and wanted a local company to assist with marketing/ppc. The campaign was roughly double my monthly budget, so it was incredibly important that it performed. To begin with, the service was good (suggesting changes to my website and actively building the campaign).After a month it was difficult to contact them to discuss the campaign, with my concerns about poor performance being down to the service not running long enough. As time progressed it was increasingly more difficult to contact them, the poor performance continued with the finger pointed at me for my lack of marketing knowledge. They also owe me money from overpaying via direct debit. It will be difficult to recover the damage to my business as a result of using their service.
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