sixbynico.co.uk

2.4
2.4 Based on 141 reviews

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CH77
Disappointing - Mad Hatter experience

I was really looking forward to my visit to Six by Nico Mad Hatters Tea Party, at their Deansgate Restaurant, as a birthday treat. Overall the restaurant design and atmosphere was lovely with a warm welcome from staff. Explanation of how the tasting menu worked with options was carefully explained by our key server who was lovely. First two courses of snacks and course 1 were lovely, but it then went downhill, service became slow and presentation of all dishes did not represent in my opinion, The Mad Hatters T Party, and certainly the food presentation did not reflect how it was advertised to what was actually served on the night. Whilst food overall in terms of courses 2, 3 4 and 5 was nice, it was not overwhelming and certainly there was no wow factor, albeit some elements were tasty and better than others. The dessert course was by far the poorest course, supposedly the queen of hearts, it was significantly delayed and whilst it is acknowledged that a complimentary dessert wine from the paring menu was provided to all our party, with an apology for the delay, the dish when eventually served was significantly underwhelming, very poor and more importantly did not reflect the menu description and/or the picture shown in the advert., it was evident that there was some sort of a problem, I observed, who I can only assume was the head chef standing behind the pass on her mobile phone, clearly not happy, but instead of being honest to us as a customer, at the point they finally served the dessert to the table, they served in my opinion a very sub standard dessert…if you check the website and look at the pictures other customers had posted eg a Deep Red Heart chunks of red velvet cake, raspberry’s etc…to what we were served, namely a pale pink mousse, no raspberry’s, some dots of white and red coulis and a light dusting of what appeared to have been cake dust particles, then to say I was disappointed would be an underestimate. In my view there were missed opportunities that could have made you believe you were at the Mad Hatters Tea party, due to the lack of imagination and presentation of what was basically restaurant dishes, save for the title they were given. Overall I did not feel this was good value for money…especially when you have James Martin down the road, who delivers much more and is value for money. When your paying this much, £39.00 per person for tasting, add on the optional extras, including paring wine, snacks, aperitifs and drinks in general, all of which racks up the cost and is to enhance the experience, I expected much, much more.

2
Date of experience: Feb 20, 2024

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