Be aware that the strict 15 minute table hold policy is rigidly upheld when booking a table. I had a reservation with my elderly parents at Six by Nico in Glasgow Merchant City. Due to terrible, unforeseen traffic conditions we were running late for our reservation. I contacted the restaurant by phone and left a message informing them we were running late as instructed. The restaurant maitre d called back and I told him we were likely to be slightly over the 15 minute hold window. We arrived very stressed, in total 25 minutes late for the booking. When we arrived we were told we could not be seated that day as we were too late to be served all six courses and they were fully booked the rest of the day. I do appreciate we were late but we had kept in contact with the restaurant and hadn't been informed when we spoke that if we arrived beyond the 15 minute window we would not be seated. I did find this somewhat inflexible as it means that the sittings must be so tightly scheduled that no delays can be managed. I couldn't see on my reservation any reference to a strict time slot of when tables had to be returned so I was puzzled by this stance. I do appreciate that tables are turned, often several times during a sitting but had the restaurant explained to me when I spoke to them that the 15 minute hold policy was to ensure the restaurants ability to fulfil all their sittings and our party could not be seated I would have saved myself a disappointing journey.
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