Having read these reviews I feel vindicated in my complaint about our awful experience at Fitzrovia yesterday.The food was actually good but the courses were rushed. We told them we had a voucher that had been bought for a Christmas present by our daughter. The date on the voucher was 5 June. Christmas Day when we got the voucher is 25 December. They told us it was no longer valid and would not accept it. I am afraid I insisted and spoke to a manager who did, in the end agree to take it. Of course they are VERY happy to take the money for the voucher 6 months in advance…. Day light robbery!! My advice to those considering buying vouchers or eating there is STEER WELL CLEAR! There are plenty of other caring eateries out there!!
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