The customer service function appears to be non-existent. I tried to buy a voucher online for the Belfast restaurant, as a birthday present for my sister-in-law. The purchase appeared to go through, and I got as far as the screen telling me that confirmation would be sent to my email address. However, no confirmation email appeared despite by credit card being debited. This happened five days ago. Since then I have emailed the addresses given on their website both for voucher purchases and for customer services generally, but have had absolutely no response. I have had to raise a dispute with my credit card provider to try to get a refund. I won't be trying this again!
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