sixbynico.co.uk

2.4
2.4 Based on 141 reviews

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Felix Johnson
Poor experience - Don't waste your money

Six by Nico's 10-course Trust menu (£90 + £35 wine) was a major letdown. Dishes were unimpressive, easily replicated at home, and lacked the promised "wow" factor. One course was overloaded on garlic, ruining the balance and the wine didn’t quite match the food. For example, a ceviche matched with a cabernet sauvignon? Disappointing, to say the least!Despite mentioning a prawn allergy when booking, my companion received a minuscule prawn salad with tomatoes and pieces of bread; while I got a measly tomato and pieces of bread substitute. It felt like an insult! Our neighbouring table shared our disappointment with the whole experience.The "Trust" aspect, meant to be a surprise culinary adventure, turned out completely UNTRUSTWORTHY. Six by Nico missed the mark entirely and any remembrance of the Michelin excellence. EDIT: At the time of the booking my sister entered her credit card. But, I paid the bill with my card at the restaurant, TODAY THEY CHARGED HER CARD FOR $110. Trying to call them but no success so far. Their Answer: “I am sorry to hear this, and can see you were marked as a no show in the venue and have been charged as per our booking terms and conditions.I can only apologise if this was not the case, can you please send a photo of the payment being made”My answer: I wasn't a no-show, I arrived and spoke with the front door receptionist and we had drinks at the bar before we were taken to our table.This is utterly out of order. I have to prove that I paid a hell of money for substandard food. It is unacceptable the way you treat customers for extra cash.So, your front staff made a mistake and I have to fix it otherwise you extort an extra £110 from my sister's account. THIS IS DISGUSTING!The proof of the £230 payment is attached. Cancel this charge, because it is quite fraudulent what you are doing. NEW EDIT: They admitted the mistake and paid back the money.

1
Date of experience: Apr 21, 2024

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