sixbynico.co.uk

2.4
2.4 Based on 141 reviews

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Jacob L.
**Appalling Customer Service and…

**Appalling Customer Service and Billing Issues** We visited this restaurant on 29th December with friends and specifically requested the bill to be split equally between the two couples. Instead, the full amount was charged to my husband’s card, and an additional half of the bill was charged to our friends. Since then, we have contacted the restaurant multiple times by phone and email to resolve the issue and obtain a refund of over £200. Despite repeated false promises, no refund has been issued. The lack of accountability and disregard for basic customer service is disgraceful. We have been patient, but the failure to resolve this matter has left us no choice but to warn others. Avoid this place unless you want to risk billing errors and no resolution.

1
Date of experience: Dec 29, 2024

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