Booked a table for 4 people on a Saturday night and could get only get 9-30pm but we really wanted to give this new place a go so went with it. It started off really well and our server was great until we got to 11pm and course 5, our server had finished her shift and came to tell us she was leaving , we had no other server introduced to us and were suddenly just left, our friends had to leave as they had a babysitter to get home to so missed out on the dessert , after still waiting at midnight for our dessert we then said to the manager to cancel it and just bring the bill. He was very apologetic ( he also didn’t realise our server had left and actually rang her ! ) and did reflect this is the final bill but it wasn’t the full experience that we thought we would get, yes we will go back as the food was really good and I do believe it was just a slight mix up and confusion but in a fine dining establishment like this you really do have to be 100% on your delivery of service. It was a shame as it spoilt a lovely night but we would like to give it another a go and hope they take measures not to allow this to happen again and deliver the full experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
