I have just rented a car for a week from SIXT Helsinki Airport. When picking up the vehicle, no contract was handed over (I thought it would be sent by email, which later turned out not to be the case). No one at the parking lot neither, (a few advices on how to start this car would have been helpful) and its quite dark in the parking, you can look for existing damages to the car prior to leave but in all case, small details are absolutely impossible to spot. Return of the vehicle with nothing to report, a SIXT employee was there in its small office, didn't move from it, didn't check the car and just received the keys from us. 3 days later, email from SIXT showing me a photo with 2 small dots on the windshield surrounded by a pencil circle. No details on the size of the impacts but I would say that each point is less than 1 mm, the pencil circle surrounding the dots must measure less than 1 cm. And so SIXT tells me "The following excesses will be applied to these damages, which you have agreed with your signature to the rental agreement : full value (amount detailed nowhere but as I have not received any contract, I don't know what amount we are talking about). I protested, refused any responsibility and as SIXT was able to verify in its own IT tool that I had not received any contract, they finally closed the case writing me that I owed them nothing.Their lack of professionalism saved me because in any case, with such companies, the fight is necessarily unequal. How to defend yourself at distance against someone who can activate your credit card?Hence this opinion. I have no advice to give on the choice of SIXT or not, I report factually this unpleasant experience, browsing at internet, I note that the number of similar complaints against SIXT is significant and for my part, my experience will serve as a guide for my next rentals.
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Tervetuloa SIXT-autovuokraamoon! 🚗 Tarjoamme premium-luokan autonvuokrausta edulliseen hintaan ympäri maailmaa. Aja kuin ensiluokassa – maksa kuin taloudessa. SIXTillä on yli 222 000 vuokra-autoa valikoimassaan, joka sisältää huippumerkkejä kuten BMW, Mercedes-Benz, Audi ja monia muita. Voit valita tarpeisiisi sopivan auton joustavasti ja helposti verkkosivuillamme. Lisäksi tarjoamme käteviä palveluja kuten SIXT+ auton tilauspalvelun ja SIXT ride -kuljettaja- ja lentokenttäkuljetuspalvelun. Tutustu meihin lisää osoitteessa sixt.com/help-center tai ota yhteyttä asiakaspalveluumme. 👉 Autonvuokraus Sixtiltä – edullisesti, joustavasti ja luotettavasti.See more
