skatesusa.com

If I could give zero stars, I would. Truly the WORST experience I've ever had with a business. I ord

If I could give zero stars, I would. Truly the WORST experience I've ever had with a business. I ordered a board for my daughter for Christmas back in November 2025. They sent the wrong board. I sent the board BACK to them. They have claimed to have sent me the correct board, but it is now March 2026 and I still HAVE NOT RECEIVED THE BOARD I ORDERED. It has been OVER 4 MONTHS since my original purchase, I'm out over $200, my daughter still doesn't have her Christmas gift & they will not refund my money or send me the correct board.

Terrible customer service & whoever responds to emails is the most unprofessional individual. They could not care any less about whether or not I get my board or my money back.

100000% fraud. Stay away from this company.

**Editing/adding to my original review to send a reply so people know their response is a straight up lie.**

I ordered the carver bloom skateboard (a girly board with flowers on it,) and they sent me a yellow board with a big black zig zag on the bottom. So yes, WRONG board. I sent the board back immediately after you guys sent me a return shipping label. Not my fault you guys sent the wrong board to me in the first place - I didn’t want a different board, I wanted the CORRECT one I ordered. Big difference.

I can provide proof and receipts to all of this.

Obviously I should have kept the wrong one you sent had I known I wouldn’t be receiving another board in its place.

And lastly, you didn’t even give me the option to pay for different shipping! And I even asked about it in email! (Which I can provide proof for as well.) Unreal. You guys won’t respond to my emails, won’t answer your business phone - but you will respond publicly to try and save face.

So now you have my money, have the board I sent back & I daughter still doesn’t have her Christmas gift after 4 months.

Date of experience: Mar 04, 2026