skechers.com

1.6
1.6 Based on 101 reviews

...

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Valarie W.
Squeaky shoes, then GHOSTED by Skechers!

I ordered “Skechers Slip-ins Ultra Flex 3.0 - Brilliant”, firstly I ordered my usual size 7 and they were huge! So I returned and ordered a size 6 which was still too big, so I then ordered a size 5 which fit but I can’t believe I had to size down two whole sizes. After that I have been wearing them to work everyday for 3weeks and they squeak, I thought I may need to wear them in but after 3 weeks I would have thought they would stop squeaking by now! I spent £90 for squeaky shoes which is very embarrassing. I got in touch with the customer service by email and they recommended putting talc powder in them to reduce moisture, that didn’t help as the problem was not from moisture. Mathew then said he would give me £90 credit to purchase some other shoes which I was happy and agreed. Then I was ghosted. I heard nothing ever again! Even when I followed up on it I was ignored!

1
Date of experience: Mar 30, 2025

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