I sought out Skechers as they offered shoes specifically which are meant to be better for those with higher arches (GO WALK Arch Fit 2.0). I am a size 42 and this has not changed. After a few days of wearing the shoes, I noticed a lot of pain and tension in my toes, so I stopped wearing them. I then noticed bruising in my toe nails and a couple of weeks later numbness. I contacted Skechers about this and asked for a refund, given there is clearly a defect. Instead, they took weeks to reply and gave an automated answer about how they would not give a refund as they were worn - despite the fact that there is clearly a defect that only became apparent after wearing them for a couple of days. I find this outrageous. This clearly also violates the law under §§434, 437 BGB, so I will be pursuing this further until they respond fairly.
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