Ordered some sandles on line updates from sketchers and ups said they would deliver on Thursday . Stayed inNothing arrived on Thursday or Friday. Finally got through to ups . The operator told me the update was ‘virtual’ and my shoes were still stuck in Belgium . Emailed Sketchers UK got an automated response about delays. Updates now frozen since last Wednesday ( today is Saturday) can’t speak to an actual person who can tell me what is going on . Still no sandles . I would never have ordered from Sketchers UK if I was made aware they were coming from Europe . Very poor customer response
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