skechers.com

1.6
1.6 Based on 101 reviews

...

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Dulcie R.
Poor Customer Service and delivery.

Ordered golf shoes on 2nd April 2025, received various encouraging messages on the Tracker including delivery on 9th April by end of day...nothing. Tried Skechers Customer Service but not answering and left a return call request twice. Tried UPS they don't pick up either. Virtual Chat is a waste of time unless you like going around in a loop. Eventually, according to the Tracker they left Brussels on Friday 11th April. 3 different places in England one of which the motorway goes past my exit. Eventually delivered by UPS today 15th April. Skechers on line ordering and UPS are very poor, I will never order this way again.

1
Date of experience: Apr 15, 2025

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