I purchased a new pair of shoes from this store, and within just one day of wearing them, the inner sole started peeling off. It was uncomfortable and made the shoes unwearable. I went back to the store to request a return and refund, but they flatly refused. Instead, they only offered an exchange.It’s really frustrating to spend money on a product that turns out to be defective, and even more disappointing when the store doesn’t stand behind the quality of what they sell. I expected better customer service and a more flexible return policy, especially in cases where the issue is with the product itself.
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