The new game I have been playing continues to legitimately crash. This results in me losing my entry fee and my opponent levels up on a leader board potentially winning a financial prize.Skillz limits the refunds the provide due to abuse but they need to look at legitimate crashes and glitches in their new unstable games and provide refunds for those legitimate reasons without penalizing unsuspecting players. That's just proper customer service. I candy cheat at a game it it never loads and crashes the app, so I should be entitled to a legitimate refund.
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Skillz was founded on the idea that everyone is born with skills and deserves an epic win. The thrill of achievement that we all experience when we overcome a challenge and level up is what makes playing games so rewarding. We are here to champion game developers and players alike so they can be their best through the power of competition.
