I only gave 1 star because they do answer emails, however their products are not genuine.... i ordered via Facebook.. the product they advertised was not what you see in the order summary once you have paid... I sent an email asking to cancel immediately l, however their reply was the goods were already in transit and orders can only be cancelled 10 mins aftee ordering... it took them longer than that to reply. Once I received goods, I asked to return, no return labels... return address is in cannock... but they expect you to pay and return the product to China.... don't go anywhere near this company... SCAM
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