When I came for treatment first time in July to get my mole removed, I was not advised that I may need several treatments for the mole to fully go and the lady told me that if it didn’t go you can come back for another session free of charge. After 3 months, the mole didn’t go so I called the clinic to let them know as I was not happy. Spoke to the young lady in the reception and she spoke to the lady who does mole removal to book me in another session free of charge. I did confirm with her that it would be free of charge and if it will not be then I will not come at all since I didn’t get the result that I wanted. So she booked me in for free of charge. On the day of the second appointment, I arrived and before she started the treatment, I asked the lady who does mole removal that this session would be free of charge and she said that because we are putting same amount of time and energy then it will not be free of charge. She even went to check the notes on their system and apparently couldn’t find anything and said that she will have a word with everyone to confirm that these stuff would not be free of charge for anyone. She said that she will give me a discount £30 instead of £45. So I agreed since I travelled on my day off for 20miles to get this treatment done. Overall, I am not happy for one I was promised a free treatment for the mole removal on the phone but when I got there I had to pay! And two, the practitioner was not honest about I may need a few treatments to get the mole removed. I have been to the clinic for other treatments which I was happy about but for my previous experience, I will not come back.
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Skinthetics is a highly professional laser hair reduction and skin care clinic where you can enjoy an exclusive range of treatments. Our clinic is located in a discreet clinic in Earlsdon, with ample parking and flexible opening times, it’s very accessible to commuters travelling to and from the city centre.
Our staff members are fully qualified very professional and friendly, we offer a personalised service to all our clients.
We use the very best technology and are proud to launch the Aesthetic Industries Gold Standard in laser hair reduction. Visit our skincare specialists and see for yourself what makes us so different.See more
