If you're considering a vehicle from this company, please think twice! Our car is less than 6 months old and has stalled while driving multiple times. With small children in the car daily, it's a miracle we haven't had a serious accident. The entire gearbox has been replaced twice! They are supposed to handle complaints within 8 weeks, but if it's passed to another team, the timeline resets. I want this escalated to a senior customer service manager immediately. What will it take for them to take this seriously? If we face a serious accident due to the vehicle's failures, will they finally respond?
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