We’ve had such a terrible first experience with Skoda. We leased a brand new Skoda kodiaq in May. Absolutely loved the car but 2 weeks after it wouldn’t start and had a warning saying “hybrid system not working. Stop vehicle safely! Consult the owners manual!” The car went back to Skoda in Nottingham UK to be told a few weeks after that they didn’t know what the problem was and we got the car back. 2 weeks later the SAME message came up on the screen and the car was taken to Skoda Leicester UK to be told it was a battery issue and the battery was replaced and we got the car back. 3 weeks later THE SAME message came up in the dash board. The car went back to Skoda Leicester UK for them to say it was recalled for a software issue which they said they had fixed and the car was returned to us. ONE WEEK LATER THE SAME message came up on the dash board. We are in the process of rejecting the car but how is the acceptable? We have had use of the car for maybe 3 weeks in total since MAY. The car has been the biggest hindrance to us and has meant we have had to rely on taxis and family to help get our disabled child to school etc. I’ve never known a company to be so incompetent. They keep the car for weeks at a time and send it back saying it’s all sorted, for us to keep experiencing the same problem. How many times before they need to admit that they can’t fix the car? Would NEVER get a Skoda again and would advise anyone to steer clear!
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