“Lifetime Access” Revoked After Full PaymentI paid in full for two programs marketed as providing lifetime access (Creative Airbnb Academy and a government procurement course).Despite payment, my access was removed multiple times by administrators without prior written notice or reference to any written policy. No access limits were disclosed at purchase.Notably, Richie Matthew’s reinstated my access more than one year after inception (June 2024). After this, administrators claimed there was a one-year completion rule—which was never provided in writing or part of the original terms.No refund was issued, and no written policy explains how “lifetime access” can be revoked. I ultimately had to send a formal legal notice just to request continued access to what I already paid for.Posting for transparency. Buyers should obtain all access and termination terms in writing before purchasing.
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