I dislike leaving negative reviews, but this is unacceptable! As someone in the telecom industry, I find it outrageous that a company would schedule fiber broadband installation and then simply not show up. When my parents inquired, they were told the order had been canceled! After requesting a new date, there was again no show. Contacting customer service is nearly impossible, and they still have no internet. For a large company, this level of service is simply unacceptable.
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