Well. How stupid is this ….. 5 months ago as a new customer we took out a contract with sky for sky stream . We like it but are not keen on the playlist part as we do like to record and watch at a later time . Unfortunately with playlist you can add programs but they are not always available. So I decided to contact sky to ask if we could upgrade to sky q. We were told we could but in order to do that , we would need to cancel sky stream there and then, which means no tv only the Ariel channels through the tv , then wait 2/3 weeks for an engineer to fit the sky q equipment!!! Whilst I appreciate sky engineers might be busy and there is a wait . Why is it necessary for us to cancel the sky stream from right now ? Well, I can say this, once the contract with sky is up , we will be off . Plenty of other options out there .
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