72 year old ill OAP. Told that despite having Sky HD Box, threatened on two occasions that I would lose my service in August unless I upgraded to a Q box.Gave in, lost all my programmes, including those of great sentiment to find that Sky operators had lied to me. Tried to complain via CISAS but Sky make it impossible to raise a complaint. Engineer couldn’t go on roof to replace the dish so now have one on a pole in the garden as well as the old one and to cap it all, new box was faulty and had to be replaced 3 weeks later. They just wear you down until you do as they say.
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