HALF a star! Since moving from Sky+, the overall usage is more complicated. Home screen less helpful. NO Planner list which was easy to use on Sky+. Customer services either online or phone are more interested in getting an upgrade Sky Q is Utter cack! I'd actually give less than had a star if I could. Sky offered me what appeared to be a good deal upgrading me to Sky Q. I hate it. A piece of junk. Doesn't pick up new series on series record. Refuses to connect to Internet, the Internet is down each morning takes ages to insert password as they have a stupid alphabet instead of a keyboard. Often doesn't play last section of a recording. Definitely cancelling at end of this contract. Had this Q box a couple of months now and it really is a bunch of crap, I’ve cheated here and partially copied a couple of other reviews as they say how I feel.
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