I had an oldish (5yrs) sky box. Contract up. Let negotiate. Scored, they offered Sky Q. I accepted and regretted since. It is the worst remote I have ever had. If you tried to design a non-intuitive control, this is perfect. I have never had a more user unfriendly piece of equipment. It is quite simply shocking. Genuinely. I need to turn lights on or use my phone torch to see the control to try and work out where ‘I’ is so I can look at what’s on. And that’s the best it gets. Simply disgraceful that they sell this as an “upgrade”
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