A few weeks ago I phoned Sky to get an updated broadband router. Afterwards I was talked into upgrading my Sky+HD to Sky Q with Netflix thrown in free. All for the same price as I was already paying. It sounded too good to be true. Unfortunately it was.I had nothing but problems with the remote control; it was small and so difficult to use.The layout of the buttons seemed randomised and so small. I kept pressing the button for the (unwanted and useless) apps by mistake, and had to use both hands much of the time. Even to go from TV to recordings was difficult. Having to scroll up and down through the alphabet to search for a program was long-winded. After a few weeks of this I ended up really annoyed that I’d been sold this rubbish.I emailed Sky, informing them of my problems using Sky Q, and after making my feelings well and truly known about it, I had a Sky engineer to my house to reinstall Sky+HD.I later found that Netflix wasn’t free at all. Just after I had Sky+HD restored, I had an email from Netflix, asking me to set up payment details!I phoned them, and told them that Sky had told me Netflix was free with Sky Q. As I no longer have Sky Q, I don’t have Netflix.I never used it anyway, during my short skirmish with Sky Q. But what a cheek - Sky telling me Netflix was free when it wasn’t!
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