Sky are simply an incompetent and useless organisation. Their WiFi keeps dropping and the 2nd Q Box keeps going offline. I have had too many problems to mention. I have an engineer coming to visit and I want to cancel - I'd rather not go through the phone because it takes 20 minutes to get through all their menus until you talk to someone. They say "you can do everything online" but their stupid useless website is always down. So I downloaded their app onto my new Android phone and that keeps crashing as well. Stupid incompetent morons. Unfortunately Virgin and BT are no better I'm told. But Sky are DEFINITELY not a customer or quality oriented organisation.
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