Absolute disgusting service . I’ve been a customer for 15 plus years got the lot tv telephone and broadband and never had a complaint until now . The customer service is appalling . They care nothing for their own policies they have in place and nothing for their existing customers. Will be leaving them very shortly and perusing my complaint further. They allowed my phone bill to reach £257 even though they have an automatic cut off at £100 and all they can say is sorry not our fault. If you have a cut off at £100 then cut the phone line off at £100 not £257! It’s simple isn’t it?
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