Wanted to give a big fat zero but not available.Sky is out of control and cannot provide the same quality and speed for broadband that Virgin Media can.After 6 months of constant issues with Sky's weak broadband I was told they were unable to do anything about it. Given that I have been a customer for over 10 years, this pathetic level of customer care led to me closing my account.I was then charged over £109 for no reason and then had the inconvenience of started the long process of getting my money back. I was threatened with debt collection agencies, sent more and more bills, even though Sky had confirmed on numerous occasions that the account was clear and that it had been closed. They are out of control, with a right bunch of idiots at the helm. Do yourself a favour and give Virgin a go. For the same price as Sky, I now have more channels, loads of Sport, great fibre meaning the broadband is quick and reliable.
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