I opened a chat with them to report that the product I was trying to buy was out of stock. They told me I needed to top up my account with the amount of the product. This step was frustrating because it required using cryptocurrency only, even though their website shows PayPal as a payment option.I eventually managed to top up my account with 100 USD. I informed support that I now had the credits, but I still couldn't purchase the product, as it continued to show as out of stock. The support agent replied that they had just checked and confirmed the stock had run out after selling over 300 boosts. They said it would be restocked within 6 to 12 hours.But that raises a serious question, why didn't they check the stock before asking me to top up my account? That seems fishy. After waiting the 6 to 12 hours, nothing changed, and it felt like they were completely ignoring my messages.So now I’m stuck with 100 USD in my account that I can’t withdraw, with no option I can see to get my money back. I feel like I got completely scammed.If they do respond to my message, I may edit this review or post a new one. But for now, this was my first experience with them and it wasn’t a good one.
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