Hi,This is an update to my original review.People say you learn from your mistakes- well, not in this case.After posting a negative review about this company, I got an email saying they wanted to resolve my issue. Fair enough, they reached out first. Now I regret even responding.They asked if my account was at the same rank. (My original complaint was about getting suspended after a “pro” played on my account, and support offered no real solution.)I told them: Yes, but it has the post-suspension restrictions.I’m not exaggerating- the questions they asked had almost nothing to do with the actual issue. It felt like a tennis player quizzing a football player. We just weren’t on the same wavelength. It honestly seemed like they had never even played League of Legends.Talking to them felt like talking to a low-budget AI.After sending me yet another message unrelated to the problem (“We can give you 10 wins,” basically), I told them: You are never touching my account again. If you really want to help, give me a refund.Their famous support agent Eve- still not sure if she’s an AI or a human, said it wasn’t possible.At this point I’m convinced this company is broke.They somehow have a 4.7 rating, but based on my experience, I have no idea how. Maybe it depends on which "pro" you get, but the website’s staff is awful. I do not recommend buying anything from them.If your order runs into any kind of issue, you’re basically getting scammed, because they simply don’t care.Honestly, I still think they reached out just to mock me for writing a negative review. I can’t explain it any other way.
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