After placing several orders to achieve a rating before the season ended, I was eagerly awaiting my final 100 rating. Unfortunately, they failed to deliver before the ranks reset, rendering all my spending pointless. They assured me they would rectify the situation but never followed through. Instead, they offered gold farming as a solution rather than a refund or what I originally requested. The company seems untrustworthy, and the customer support often feels automated. Their responses are typically generic, and I had to reiterate my issue multiple times daily. I ended up losing money, time, and rewards when they could have easily refunded me, allowing me to use another platform. They kept assuring me it would be resolved right up until the season concluded. Truly frustrating business practices with no accountability.
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