Dont believe these fake reviews by bots here. I will type my complete experience with these guys. I placed an order exceeding $500 with their gold buying service. They immediately told me for verification purposes I would need to provide the following.
1. Drivers License
2. Passport
3. Utility bill proof of residence
4. Forgot the last one.
These are all items that can steal your identification online.They give NO warning of this before you purchase from them. When I brought up to them my concerns with that I do NOT agree to providing my sensitive information and I now want to cancel my order they now stated just cover up your credit card you used and show the last 4 digits of your Credit Card used. They continued to ask repeated times for me to provide these documents even tho I told them my concern about it. At this point I was over it and told them just refund me and cancel my order. They stated they did but THEY DID NOT. I followed up the next day in Support Chat and informed her the person why wasnt it cancelled. She stated why dont I just provide the ID verification they requested. I gave my reasons and said No refund it. She then comes back with “If we cancel the verification process we can provide you your gold order would you like that?” I stated No because at this point Im over it and its a day later then when I purchased. I also asked for proof of Cancellation and Refund to my email and she stated she would but never did and when I ask where is it she goes silent and doesnt respond back. VERY SHADY behavior and completely illegal. Trust me when I say they are shady af and now I am having to contact my bank to dispute the charge they were to cancel.I Will NEVER refer anyone to them and I only take the time out of my day to save you the trouble as well. DONT EVER SHARE YOUR PERSONAL ITEMS LIKE DRIVERS LICENSE, PASSPORTS etc for companies that do this and as we speak she still hasnt sent me the documents I requested and said she would. Look at the legit reviews here not from the bots. Site is a scam!
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